Messaging Terms

Introduction

These Messaging Terms describe the SMS/text-message programs operated by Ammore LLC (doing business as "Ammore," "we," "us," or "our"). They supplement our Terms of Service and Privacy Policy. By providing your mobile number and opting in, you agree to these Messaging Terms.

1. Programs and Message Types

Ammore operates three separate messaging programs. They reach different people, and each has its own consent requirement described in section 2.

• Couple account notifications. When your AI planning assistant reaches a point in vendor outreach that needs your decision (for example, a quote to review or a booking question), we text you a link to review and respond in the app. These go only to the account holder’s own mobile number, unless you start a group text (section 2.1): then they go to one group text with you, your partner, and Ammore, so you both receive them.
• Vendor inquiries. On behalf of couples using Ammore, we text wedding vendors to request availability, pricing, and details, and to pass along day-of schedule changes. The assistant identifies itself as an AI and includes opt-out instructions. We text only vendors who have given us permission directly.
• Wedding guest messaging. At the direction of a couple planning their wedding, we send that couple’s guests save-the-dates, invitations, RSVP reminders, address requests, and thank-you notes. These messages are the couple’s own communications to their own guests; Ammore is the tool that delivers them.

2. How You Opt In

2.1 Couples

You opt in to account notifications by entering your mobile number and checking the consent box in your profile settings. We record the date and time of your consent. Providing consent is optional and is not a condition of purchasing or using any part of the Service. You can withdraw it at any time by unchecking the same box.

You can also opt in while setting up your account: you enter your mobile number and check the consent box below. You can add your partner’s number at the same time, or later from your Profile, and that starts a group text with the two of you and Ammore. When you add your partner, checking the box means you agree to receive these texts and confirm that your partner has agreed to be added, and we record the date, time, IP address, and browser of that confirmation, together with the exact wording you agreed to. Without a partner number, the box is your agreement for yourself alone, recorded as the text-notifications box in Profile is. Texts are optional and can be skipped. Group texts are available for United States and Canadian mobile numbers only.

2.2 Wedding vendors

Vendors opt in by checking the messaging consent box when claiming or creating a vendor profile at ammore.ai/vendor/signup or on the claim link sent to them by email. The box is optional and is not a condition of claiming or listing a profile. We record the date, time, IP address, and browser of the consent, and the channels it covers. When claiming, the box counts only once the claimant has proven the profile is theirs, with a code we send to the email or phone already listed for the business, or by signing in with an email address at the business’s own website domain, and it covers the phone number listed on that profile. If no number is listed when they claim it, or the profile was created at signup, the box is recorded but not acted on. A vendor can also opt in by texting us first from the number we have for them, for example in reply to an inquiry we emailed them. That is consent to texts only, never to calls; it never replaces consent the vendor has already given, and it never applies to a number that has opted out. We keep the record of that message as proof. A vendor who has not opted in is never texted or called — we reach them by email instead, and the invitation to claim a profile carries an unsubscribe link and our postal address.

2.3 Wedding guests

Guest phone numbers are supplied by the couple, from their own guest list. Before Ammore will text a single guest, the couple must confirm — once, with the date, time, IP address, and browser recorded — that they have their guests’ permission to send them wedding text messages. Until that confirmation is on file, every guest message is refused.

Guests receive messages only about the specific wedding they were invited to. We never send them marketing, our own or anyone else’s. Every message carries STOP and HELP instructions, and a guest who replies STOP is suppressed immediately — across every couple on Ammore and every type of message, not only the one that reached them — until they reply START.

3. Message Frequency

Message frequency varies in all three programs and there is no fixed or recurring schedule. Couples receive a message only when a vendor thread genuinely needs their input or planning tasks are coming due, plus one welcome message when they turn texts on during setup and one when they start a group text. Vendors receive messages only about active inquiries from couples. Guests receive messages tied to the milestones of the wedding they were invited to.

4. Message and Data Rates

Message and data rates may apply. Your mobile carrier’s standard messaging charges will apply to messages you send and receive. Ammore does not charge you for these text messages, but your carrier may.

5. Opt-Out and Help

• To opt out, reply STOP to any message at any time. You will receive one confirmation message and then no further texts, unless you opt back in. STOP, UNSUBSCRIBE, CANCEL, END, and QUIT are all honored.
• To opt back in, reply START (or UNSTOP) to any message from us. You will receive one confirmation message, and texts resume for every program you had agreed to.
• For help, reply HELP or email support@ammore.ai.

Replying STOP suppresses your number across every Ammore messaging program, not just the one that reached you, and replying START lifts that for every program at once. Opting out of texts does not delete your account or stop non-SMS communications (such as email). Couples can also withdraw consent by unchecking the text-notifications box in profile settings.

In a group text, either partner can reply STOP. That ends the group text for both of you and suppresses the number that sent it; afterwards Ammore texts only the account holder, one-to-one, and only if their own number has not opted out. If whoever replied STOP later replies START, the group text starts again for both of you, with a welcome-back text, as long as neither number is still opted out and the account holder still has texts turned on. Replying HELP in a group text gets you a reply sent to you alone.

6. Your Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with the sub-processors that support the messaging service (for example, our SMS provider) is permitted solely to deliver these messages. Text-message originator opt-in data and consent are never shared with any third parties. See our Privacy Policy for full details.

In a group text, Ammore’s number is a member of the thread, so the messages you and your partner send each other pass through our SMS provider as part of delivering the conversation. Ammore does not copy those messages into its own systems or use them for anything other than recognizing STOP, START and HELP requests.

7. Supported Carriers and Delivery

Supported carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.

8. Changes to These Messaging Terms

We may update these Messaging Terms from time to time. Material changes will be communicated by email or prominent in-app notice, and the effective date above will be updated. Continued participation after the effective date constitutes acceptance.

9. Contact

Questions about our messaging programs? Email support@ammore.ai. See also our Terms of Service and Privacy Policy.